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Coordinating Organic and Paid Facebook Marketing Efforts

Published September 22, 2016
“Like” it or not, Facebook has increasingly become a pay-to-play network for businesses over the past few years. Unfortunately, many business marketers have learned of this limitation the hard way, as they’ve sadly witnessed the dwindling of interactions with their organic posts.
To cope, we can either make faces like the new angry reaction emoji, or we can get on board by getting better at supplementing organic efforts with paid initiatives.
The News Feed algorithm limits the percentage of brand posts that reach users, especially cutting down on showing sales-specific posts. Out of every thousand users who like your page, perhaps only 5-10 (or 0.5% - 1.0%) of those users are likely to see any one organic post.
As a solution, Facebook offers the chance to use Facebook advertising to promote posts. Obviously the necessity of spending money to do something you could formerly do for free can be frustrating. Fortunately the tradeoff is the opportunity Facebook Advertising offers to highly segment your target audience by specific demographic parameters.
Today, a smart social media marketing plan should also include a budget for paid promotion. Check out our primer on building ads Using the Facebook Ads Manager.
In this article, we’ll talk about ways to integrate paid promotion with your organic social posting strategies in order to achieve the maximum reach to your target audience. In addition, we’ll address some potential concerns with images for ads.

 

 

Building a Report that Combines Data from Facebook & Google Analytics

Published May 31, 2016
There’s something really exciting about kicking off a new project, especially when it involves an integrated marketing campaign that spans across channels. It’s even better when that project involves a new idea that may just be getting off the ground. Who doesn’t want to be there from the beginning to look back one day and say “I was a part of that”?
Let’s take this scenario further. Your digital agency is tasked with building an online presence for a brand new startup. You create a Facebook Page and begin building the brand’s following on social media. You also launch paid search campaigns and you begin the on-going process of search engine optimization to help the site get found.

 

The end of the first month rolls around, and you need to give your client a report. You’re accountable for everything you did online and want to show not only website traffic but also activity from the Facebook Page.
Ideally, you should present a comprehensive document that encompasses both Facebook and Google Analytics data. You’ll want to create a format that will become familiar to your client and a template that you can update each month to review progress on a regular basis.
No worries. We’ve got you.
In this post, we’ll go over how to build a combined template that ties together metrics across multiple sources, using Megalytic.

 

 

Identifying & Reporting Facebook KPIs

Published May 19, 2016
As Facebook grew to become a dominating online destination for users across all demographics, you could almost hear the stampeding sound of businesses rushing to secure a foothold there. Facebook celebrated its 12th birthday this year, so by now we all have a better understanding of how to use it as a channel to drive business. Right?
When marketing a brand through Facebook, it’s easy to get distracted by the ideas and the strategy. It’s easy to lose track of what ultimately matters for success. So what metrics do you want to point to when your client asks for a quick breakdown of how a marketing campaign is performing?
The difference between being on Facebook and succeeding on Facebook is largely about identifying KPIs and framing everything you do, from posting to reporting, around those metrics.
For a quick review, a KPI is a key performance indicator: a metric you choose to determine success for your marketing campaigns.
When establishing KPIs, keep in mind a couple of important considerations:
  • Don’t focus solely on one factor; consider multiple metrics together. For instance, likes alone are far from the key to Facebook success.
  • Think about how KPIs relate to your overall business goals. While direct conversions are the ultimate goal, Facebook is a prime opportunity for brand exposure and awareness. You want to make sure that people recognize and respect your brand online, and in that vein, willingness to share and engage with your content shows that people are noticing and interacting with your brand.
  • Choose KPIs that you can benchmark against over time as they change. Your own historical data is the best place to look in knowing whether the numbers you see correlate to success.
While the KPIs you choose to measure and report on may not necessarily be the same as another brand’s most valued metrics, we’ll cover some common KPIs for Facebook. While reviewing these, think about how these KPIs can correlate to your online business goals.

 

 

Informing Facebook Advertising with Page Insights

Published May 10, 2016
Smart marketing means putting the right messaging in front of the right people. In order to do that, you need a thorough understanding of who your audience is, what matters to them and most importantly what motivates them. One of the most appealing facets of Facebook Advertising is the ability to gather that kind of data with some level of precision.
When running Facebook Advertising, you can take advantage of extensive demographic information about potential audience members. Facebook lets you target by factors such as age, gender, interests, income levels, and others that aren’t as easily accessible in other ad platforms. You can even reach a specific audience who fits your target demographic but may not be searching for your products or services yet. Small and large businesses alike can find value in budgeting for Facebook ad spend to reach their audience in a cost effective manner.
But how do you determine what demographics to target for your campaigns? Of course, you should talk with your client or team to get any information possible about current customers and desired customers. Ultimately, the right targeting relies on understanding the business, its goals and what qualities make for the best customers.
However, beyond the parameters you have established, you should also look for new opportunities to include in your ad targeting. Evaluate who’s coming to your client’s website but also evaluate who currently likes and engages with your client’s Facebook content. By delving into existing Facebook Page Insights, you’ll uncover a wealth of potential demographic factors for targeting.

 

 

Analyzing the Demographics of Your Facebook Users

Published April 21, 2016
Who is your audience? Answering that question requires you to answer many other questions, such as what do they like; where do they live; and how old are they? The rabbit hole of intelligence goes much deeper, but even a general understanding of these basic details provides a foundation on which to begin to target and refine your marketing messages.
Previously, we’ve talked about seeing likes, reach, and pageviews in Facebook Insights. While you should measure how your page’s footprint is building, it’s also important to look at who encounters your brand. To do that, Facebook provides a wealth of information about your users’ demographics. You can see demographic data about the people who have chosen to like your page and those whom you’ve reached with your posts.
This information can help to show you if you are successfully reaching your brand’s intended audience. With this kind of insight, you can pinpoint and report on demographic categories that appear especially likely to engage with your content. Let’s dive in and look at some key Facebook Insights charts that will help you learn more about the audience you’re reaching on Facebook.

 

 

ALSO IN THIS BLOG

When the client first came to you, you talked up the value of Google Analytics. You emphasized the importance of seeing where your traffic was coming from. You went on and on about how Google Analytics can show traffic sources to pinpoint whether people came from search, social media or a specific site referral, and how valuable this data was. You sold them on it, so much so that your client looked forward to receiving that first report, the magical day when they would finally understand where visitors were coming from.
But then the report came, and it looked like this:

 

 

It showed that 10% of your client’s traffic came from “(direct)/(none)”. What does this label mean? How do you explain Direct traffic to your client? Better yet, how do you explain “none”?
Let’s take a closer look at understanding Direct traffic in Google Analytics and how we can address it with clients.
Remember how your mom told you not to stand too close to the television because it might hurt your eyes?

The same rules can apply to data. If you’re too close, you may miss the patterns and trends that are crucial to understanding your website’s performance. You can’t judge a site’s performance looking at data in the bubble of a single day, you must consider any day’s traffic compared to the days before and after.

Google Analytics makes it fairly easy to analyze trends over long periods of time. But it also allows you to stand right in front of that TV, to look at more granular levels of time, right down to the hour.
There’s a better way to get that close to the data, without burning your retinas. We’ll cover how to analyze traffic effectively in today’s post.
Digital marketers spend a lot of time focused on PPC and SEO campaigns in order to drive desirable traffic to a website. The phrases we’re ranking for and bidding on get meticulous attention, so much so that we often forget about some of the other ways that visitors find us.

We put a tremendous amount of the effort we put into reviewing organic search data and PPC campaign performance in analytics. But how closely do we monitor referral reports?

If that’s not a channel you review regularly, you may be missing out on seeing traffic that is coming directly from links you’ve obtained around the web, local business listings, news mentions, and more. Many times, links are only considered as a means to an end, a metric that Google uses in determining how to rank sites in the SERPs (search engine results pages). But the fact is, many of a site’s links may be directly contributing to its traffic.

In this article, we’ll review how to look at referral reports in Google Analytics, and some of the many ways to use that data to better inform your web marketing decisions.