Digital marketers can strive to reach audiences around the world but they can also focus on the users right next door. For brick and mortar businesses, it’s mostly the latter. When your market is your own community, it’s your local website users that are the most important to understand and study.
Reporting on local data is an important role for agencies and in-house analysts. To gather information and build action plans, Google My Business (GMB) dashboards hold a number of useful insights about how local customers are finding you online.
Until fairly recently, the ability to export this data outside of the GMB environment was fairly limited and required some manual workarounds. Fortunately that’s no longer the case because GMB added some convenient export functionalities. These exports provide easier ways to analyze and leverage this data. In this post, we’ll review some basic considerations, best practices and ideas for reporting on the data you’ll find in Google My Business listings.